• Our Solution staff has the knowledge and expertise to ensure you will install the right film in the right place based on the specifics needs of your home or office environmental situation and aesthetic requirements.

Scheduling

When we can get there, nearest ½ day

Appointment Setting

½ hour window, On-time arrival

• 24 hr advance email reminder with “what to expect” appointment explanation

Working in your home

Who am I allowing in my home?  Appearance, identification, sloppiness, will they  care for furnishings, efficiency in  work performed, clean-up requirements

In home Experience

Clean groomed, Company marked work  van, company logo  attire,quiet/courteous,  value understanding and care of furnishings/flooring, drop cloths, footwear,  pre-caution with tools, equipment. No  mess left behind, all  furnishing replaced in  original condition & location.

• The Spectrum Installation team is dedicated to Spectrum Glass Coatings, manufacturer trained and keenly aware of the professionalism, cleanliness and care required working effectively in a commercial office setting and in residential homes.

Business Approach

Multiple business lines, work out of home  or car, high employee turnover

Business Model

Singular focus, warehouse- office based,  leading product manufacturers accredited

• Fully insured- $4 million liability, Workers Comp.
• Proven expertise in tenant communications/scheduling and staging of large, multi-story office building installations.

After the sale

Check received, no longer available or in  business

Current Customer Experience

Warranty, care instructions packet.     Customer Satisfaction survey within 7  days

• On-going Service/inquiry response